Question 1

Can I get same day gift delivery with Deliveroo?

Accepted Answer

Yes. Many local shops offer same day gift delivery, often in as little as 25 minutes. Availability depends on your area and store opening hours. Enter your address to see what can be delivered today.

Question 2

What kind of gifts do you deliver?

Accepted Answer

We deliver a wide range of gifts from local shops. Depending on your area, you can choose from flowers, chocolates and sweets, drinks, candles, beauty products, gift sets and more.

Question 3

How can I send gifts with Deliveroo?

Accepted Answer

If you want the item delivered to you, simply enter your postcode at the top of the page and click on 'Search' to view a selection of shops available within your chosen area. If you want to gift an item directly to someone else, make sure to input their postcode so you can see what’s available for delivery in their area. At checkout, you can mark the order as a 'gift'. This will let you add a personalised message, and you’ll be able to share the gift delivery tracking with your loved ones.

Question 4

How much are delivery charges?

Accepted Answer

The best way to see how much delivery will cost is to pop in the address and choose your gift, then we can give you an accurate price. We charge a delivery fee and a rider fee, but there’s no extra cost for same day delivery, because all deliveries are same day delivery.

Question 5

Can I track my order?

Accepted Answer

Yes you can, if you download the Deliveroo App. You’ll see when your rider’s picked up your order, and be able to follow them along the way. You’ll get a notification when they’re nearby, too. If you are gifting an item directly to someone else, just mark the order as a 'gift' at checkout. This will allow you to add a personalised note, as well as let you share the order tracker to ensure smooth delivery. The person you are sharing the address to doesn't need to have the Deliveroo app installed.

Question 6

Can the gift recipient track the order?

Accepted Answer

Yes, all you need to do is mark the order as a 'gift' at checkout. This will allow you to share the order tracker with the recipient to ensure smooth delivery. The person you are sharing the address to doesn't need to have the Deliveroo app installed to be able to track the gift.

Question 7

How can I get help for my order?

Accepted Answer

The fastest way to get help is to use the Deliveroo app or website. Go to Order History, select a recent order and then use Order Help. You can also read our FAQ page for answers to common questions.

Same day gift delivery

How to send a gift

Frequently Asked Questions