Cookies are pretty cool. They make your online experience personalised and save you lots of time by remembering your details. But how do they do it?
Cookies are actually small files that are stored on your computer or phone. They store small bits of data so that when you visit a website, it can remember your preferences and make sure it shows you content that is relevant to you.
And by the way, when you use Deliveroo we don’t let any third parties put their cookies on your device — that’s not how we roll.
Without cookies most websites wouldn’t work, that includes Deliveroo.
The cookies necessary for Deliveroo to work allow us to:
We use some cookies to remember you and the choices you’ve previously made on Deliveroo to save you time and make your experience smoother.
The identification cookies we use allow us to remember:
We’re always testing out new ways of making Deliveroo as good as it can be.
We do this by trying out new ideas with small groups of customers before rolling things out to everybody. In order to do this we need to use… yes, you’ve guessed it: Cookies!
The cookies we use for this allow us to:
Analytics cookies help us understand how people are using our website. This helps us to constantly improve things.
The analytics cookies we use allow us to see:
Currently, the only page we collect data from for the purpose of advertising is our rider apply page. Here it is: https://deliveroo.co.uk/apply
We collect data about your browsing activity on our rider apply page so we can show you relevant adverts when you browse other websites, like ads showing you what it's like to be a Deliveroo rider or explaining how to apply.
If you log in to Deliveroo using Google or Facebook, they will use certain cookies to allow you to log in.
You can check Google and Facebook’s privacy and cookie policies on their websites.
If you turn off all cookies, Deliveroo won’t work properly. But if you want to, you can delete your cookies and manage how cookies are used for the browser you use.
Here are the instructions for desktop browsers:
And here are the instructions for mobile browsers:
Every email we send to our customers contains small gif files, also known as tracking pixels. These are tiny graphic files that contain unique identifiers that enable us to recognise when our marketing subscribers have opened an email or clicked certain links. This allows us to record each subscriber's email address, IP address, device ID, date, and time associated with each open and click for a campaign. We use this data to create reports about how an email campaign performed and to amend future campaigns based on subscriber interactions. For example, if you never open emails marketing sushi, we'll start to assume you don't like sushi!