Over the last few months, we’ve worked to bring you more and more of your favourite restaurants in your local area. We’re committed to giving you the greatest choice so you can satisfy your takeaway needs at any time. As a Plus customer, you now have exclusive access to even more deals than anyone else.
From today, your service fee will now be 3% of your total order value.
We collect a service fee on each order, which we use to bring you 24/7 customer service whenever you need it, and to keep developing our app and our selection so you have the best possible food delivery experience. We’re committed to ensuring that the fees you pay for every order are clear and we are transparent, so your fees will always be displayed in-app before you check-out.
At Deliveroo we will continue to develop our service so you can order what you want, when you want. We want to thank you for being a Plus customer, and look forward to developing our subscription programme further so you can enjoy even more benefits in the coming months.
Thanks,
Team Deliveroo