As a thank you for being one of our most loyal customers, we’re treating you to free Plus until the end of the year. This means you can continue to enjoy unlimited free delivery on orders from all restaurants and grocery stores when you spend £10 or more, but we’ll be waiving your monthly Plus membership fee until the end of 2021.
We want to make sure we’re giving our Plus members the best value for money, which is why we’re reducing your monthly subscription fee going forward. Once your free Plus membership period ends, your subscription fee will automatically renew at a lower fee of £7.99 a month.
We’re also making a change to how we structure our service fee. From today, your service fee will now be 5% of your basket value at a minimum of 49p per order. But as a Plus member, you won’t pay a service fee of more than 99p.
All Deliveroo customers pay a service fee on every order which we use to make improvements to our service. We’ll use this service fee to bring our customers, including our Plus members, a great food delivery experience.
Over the last few months, we’ve launched Deliveroo Plus Rewards, where as a Plus member you get rewarded the more you order from the same restaurant.
We’ll continue to develop our subscription programme so you can enjoy all the benefits that come your way with Plus.
Thanks
Team Deliveroo